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Introduction to Conflict Management


This three-hour presentation will provide you with sound principles and concepts to help you and others with conflict management within your workplace. A police environment is prone to disruptions and conflicts; thus, having tools to move persons towards reconciliation is an asset.


Our presenter, Melanie Gerhardt, is currently the Informal Conflict Management Practitioner with the Royal Canadian Mounted Police in K Division (Alberta). Melanie has always had a passion for helping people, and it was a first-hand experience while managing her own team that led to her exploration of interest-based communication and ultimately further study in conflict management. Melanie has achieved a certificate in Conflict Resolution from Mount Royal University.


Here is an attached BIO of presenter Melanie Gerhardt

BIO of Melanie Gerhardt 2022
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Download PDF • 303KB

There is a cost to attending this Zoom Event. Once a "ticket" is purchased, a Zoom link will be emailed to you from CPCA President Bruce Ewanyshyn. Note: there is a 50% discount applied to all current CPCA members in good standing. This training is available at regular cost for non-CPCA members. Cost for CPCA Members is $25.00 and non-CPCA Members is $50.00.


Upon completion of this webinar, participants will receive a CPCA Certificate from the CPCA Registrar. In addition, participants who are CPCA members will receive 1 credit on their training record in the subject category of Police Community/Family.


Purchase your "ticket" to this Webinar by clicking "Register Now" located below.






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